Passport’s Health and Well-Being Campus Project Featured on National Website

AHIPPassport’s announcement in 2017 that it would be moving its corporate headquarters to be the centerpiece of a new Health and Well-Being Campus in Downtown Louisville generated a lot of regional and national interest, and that interest is not waning.

A recent article  from America’s Health Insurance Plans (AHIP) highlights the work that Passport plans to do, both in the new building and with community partners around the new campus.

“We’ve always said that good health is about more than just going to the doctor,” Passport CEO Mark Carter says in the article. “Our mission is to improve the health and quality of life of our members, and we really take that to heart. This campus and our new headquarters building will be our chance to show how a health plan can really transform health outcomes for an entire community.”

AHIP is the national association whose members provide coverage for health care and related services that improve and protect the health and financial security of consumers, families, businesses, communities and the nation. AHIP advocates for public policies that expand access to affordable health care coverage to all Americans through a competitive marketplace that fosters choice, quality, and innovation. For details, go online to


Passport Health Plan Supports Foster Care Children and Their Families

Passport logoIt’s well documented that children in foster care are high utilizers of a variety of health-related services, and that foster care alumni have poorer long-term outcomes compared to their peers. That’s one reason why Passport Health Plan launched a pilot program in March 2015 to turn around negative outcomes for this population.

As documented in an article on the national website of America’s Health Insurance Plans (AHIP), Passport got things started by partnering with three state agencies – the Kentucky Department for Medicaid Services (DMS), the Department for Community Based Services (DCBS), and the Department for Behavioral Health, Developmental and Intellectual Disabilities (DBHDID). Together we created a pilot program that would use the wraparound process (an intensive, individualized care management process for youths with serious or complex needs in which various individuals from various areas come together to help care for the youths) to provide intensive home- and community-based interventions to foster care children and their families. Children admitted to the program are at risk of being moved from their foster home due to behavioral health needs.

Passport entered into agreements with two providers, ResCare and Seven Counties Services (now Centerstone of Kentucky), to act as Intensive Care Management Organizations (ICMOs). The ICMO assigns each family an Intensive Care Coordinator, who facilitates the Child and Family Team and assists the team in developing and carrying out a coordinated care plan specific to the needs of the child and family. Each family also gets assigned an Intensive Home-Based Therapist. Therapy can be discontinued at any point after the initial assessment period.

As of Nov. 10, 2016, 55 youth have participated in the program and there’s been statistically significant improvement in functioning during participation. Passport monitors for signs of stability post-discharge (such as reduced cost of behavioral health utilization, reduced number of foster home placements, etc.), and has already seen how the program has been quite successful for some families.

To read more, please click here.


Online insurance resource helps consumers understand confusing health insurance terminology

AHIPAmerica’s Health Insurance Plans (AHIP) and the National Consumers League have created an online health insurance resource called to help consumers understand and better navigate their health insurance coverage.

Research shows that most people can’t define basic insurance terminology, according to a recent CNBC report, so the interactive website offers a glossary of key health insurance terms, checklists and tips for making decisions about benefits, and coverage options.

In fact, a recent survey by PolicyGenius showed that 96 percent of Americans couldn’t correctly define four key terms that determine how much they would have to pay for medical services and drugs they receive under their health insurance plans. Those terms: deductible, co-pay, coinsurance, and out-of-pocket maximum.

Passport Health Plan is a proud member of AHIP, the national trade association representing the health insurance community. The National Consumers League is a consumer advocacy organization, representing consumers and workers on marketplace and workplace issues since our founding in 1899.


Graphic Shows How Medicaid Managed Care Has Improved Patient Care Since it Was Signed 50 Years Ago

ypIn honor of the 50th anniversary of Medicaid – which was officially signed into law on July 30, 1965, by President Lyndon B. Johnson – America’s Health Insurance Plans (AHIP) takes a closer look at the role Medicaid managed care plans have played in making quality care more accessible than ever.

In this informational graphic, AHIP shows that “Medicaid health plans now serve more than 43.5 million low-income individuals – nearly 66 percent of total Medicaid enrollment – and a growing body of research finds the tools and techniques they use show great promise in achieving better outcomes for Medicaid beneficiaries and cost savings for states.”

Click here for more information, or go online to