Passport has customer service representatives ready to serve you. You can call us Mon - Fri | 7am - 7pm ET.

Member Services: 1-800-578-0603 | TDD/TTY 711

Passport has customer service representatives ready to serve you. You can call us Mon - Fri | 7am - 7pm ET.

Member Services: 1-800-578-0603 | TDD/TTY 711

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WELCOME TO INSIDE PASSPORT

This webpage is devoted to information related to Passport Health Plan and other health care and Medicaid-related news. It is updated frequently, and a newsletter is emailed to subscribers. Use the form to sign up below! If you have any questions about Inside Passport, please email us at publicaffairs@passporthealthplan.com.

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Passport’s team is taking care of members from home during the Coronavirus (COVID-19) pandemic

Did you know? A few weeks ago, Passport’s entire Kentucky team started working from home to keep ourselves safe and to make sure we can keep helping our members and providers without skipping a beat.  We’re also making calls to check in on our members and updating our website every day with resources and information to help our Kentucky communities. We are Better Together By Staying Apart!

 

Passport launches Better Together By Staying Apart Campaign with UofL and Metro Louisville

Passport is joining with Metro Louisville, the University of Louisville, U of L Health, and WKU Hilltoppers with Heart to launch Better Together by Staying Apart, a new initiative to encourage social distancing during the COVID-19 outbreak.

If you’re in the Louisville or Bowling Green areas, be sure to look out for ads and posters at grocery stores. You can also Follow and like our posts on Facebook and Twitter!

“Passport Health Plan, University of Louisville, and U of L Health are stepping up and collaborating with us to remind everyone to social distance and flatten the curve by being ‘Better Together by Staying Apart’,” Mayor Fischer said. “You’ll start to see some billboards, posters in TARC shelters, on buses, and other places. And, of course, social media graphics to help spread the word even more.”

Key messages of Better Together by Staying Apart will include:

  • To protect yourself and others, limit your outings to essential needs only
  • Avoid close contact with others in social settings
  • Wash your hands and avoid touching your face as much as possible
  •  Clean and disinfect surfaces frequently

 

Help for Kentuckians Experiencing Domestic Violence at Home

Many people are emotionally, physically, or sexually abused at some point in their life. In times like the coronavirus pandemic when we are more separated from others, individuals may be at even greater risk. Abuse by a boyfriend, girlfriend, or spouse is called domestic violence.

In times like the coronavirus pandemic when we are more separated from others, individuals may be at even greater risk for domestic violence.

Please help us spread the word that help is available by

  • Calling the National Domestic Violence Hotline at 1-800-799-SAFE (7233), or visiting https://kcadv.org/.

 

DISCLAIMER

Inside Passport contains information about Passport Health Plan, Medicaid health insurance, and other relevant topics. This information is not intended as a method for marketing or to get help obtaining membership. Any references to other companies or websites are not an endorsement or guarantee of the services, information, or products provided. Passport does not take responsibility for anything that may result from the use, misuse, interpretation, or application of the information in this website.

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NONDISCRIMINATION NOTICE

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NONDISCRIMINATION NOTICE

Events Cancelled

Friday March 20th,12:00 am-12:00 am

At current,  we are complying with Governor’s request for no events, social distancing, etc.  Thank you for understanding! #TogetherKY #TeamKentucky

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