Caregiver burnout is a growing problem across the U.S.

Restoring JoyFrom health sector caregivers to medical students and faculty, caregiver burnout continues to be a growing problem across the United States, according to a Passport-sponsored article on Insider Louisville.

A study released in 2015 by the Mayo Clinic and the American Medical Association reveals that more than 50 percent of physicians in the U.S. demonstrate at least one sign of burnout, a 9 percent increase between 2011 and 2014.

And, according to the 2016 National Healthcare Retention & RN Staffing Report published by NSI Nursing Solutions, Inc., the turnover rate for bedside RNs increased to 17.2 percent, up from 16.4 percent in 2014.

The Joy Experiment seeks to tackle this challenge through an exploratory pilot project for finding new way to use creativity (combined with compassion) to mitigate burnout and improve the health and well-being of caregivers. To learn more about this, please click here.

 

Compassionate Louisville Healthcare Constellation is Hosting the First U.S. Healthcare Leadership School

Louisville’s commitment to compassion in healthcare extends beyond the region.

One example of the reach of this commitment is Compassionate Louisville Healthcare Constellation’s announcement that it will be hosting North America’s very first Healthcare Leadership School (HLS) for emerging health care leaders from around the globe in June 2017.

HLS is a weeklong immersion that mobilizes the next generation of healthcare leaders to catalyze compassionate change for the health of the communities they’re called to serve. Started four years ago by a group of international medical students, HLS has already reached hundreds of young professionals through programs sponsored in the Netherlands, South Africa and Portugal.

The HLS experience is filled with interactive lectures, group collaborations and exercises that boost personal and professional growth, leadership skills and connections that allow participants to emerge as the inspired, courageous and resilient leaders that are needed to transform health in our communities and the world. The rich curriculum is delivered by peers, seasoned teachers and wisdom practitioners.

The HLS-Louisville Organizing Team has reserved 20 participant slots for students and emerging health care leaders from Louisville to join international participants from more than a dozen countries. The team’s vision is for the HLS experience to inspire ongoing collaboration, so our future leaders are even better prepared to work together to make compassion the driving force of every Louisvillian’s experience with our health care system.

For more information, please click here.

 

“A Commitment to Compassion” luncheon sponsored by Passport honors six Louisville health care professionals

Insider Louisville LogoThe second annual “A Commitment to Compassion” luncheon was held on Tuesday, Feb. 7, to recognize and honor dedicated health care professionals who exemplify true compassion in the workplace.

The event, at the Muhammad Ali Center in downtown Louisville, was co-sponsored by Passport Health Plan, Compassionate Louisville and Insider Louisville.

Jean West, Executive Director of Communications for the Kentucky Cabinet for Health and Family Services, served as emcee for the event, which honored six people who go above and beyond their job duties to extend needed consideration, kindness and compassion to patients, their colleagues and the broader community. They are:

  • Betty J. Adkins, Community Resource Development Manager at Louisville Metro Department of Health and Public Wellness
  • Lisa Benner, Transformation Coach at ChooseWell Communities
  • Sarah Daniel, Nurse Practitioner with MD2U
  • Mary Haynes, President and CEO of Nazareth Home
  • Diane Riff, Assistant Professor and Family Nurse Practitioner, UofL School of Nursing
  • Jonathan Sayat, M.D., Pediatrician and Associate Professor with UofL Physicians

In addition to recognizing these outstanding individuals, the luncheon honored one organization — Cedar Lake — for their active celebration of compassion. Cedar Lake is a private not-for-profit organization that serves people with intellectual and developmental disabilities.

For more information, please click here.

 

Local healthcare professionals honored for compassionate care at Passport-sponsored ‘Compassionate Care’ event

Compassionate LouisvilleThe Louisville community is fortunate to have many healthcare professionals who are beacons of compassion. A luncheon in downtown Louisville on Tuesday, Feb. 7, aims to shine a light on these inspiring individuals who make a difference every day in the lives of others.

“A Commitment to Compassion” will take place from 11 a.m. to 1 p.m. on Tuesday, Feb. 7, at the Muhammad Ali Center, 144 N. 6th St., in Downtown Louisville. The event is co-sponsored by Passport Health Plan, Compassionate Louisville, and Insider Louisville.

“We are pleased to sponsor this event to honor healthcare professionals who go the extra mile by offering compassion and loving kindness to their patients,” said Jill Joseph Bell, Vice President, Chief Marketing and Communications Officer for Passport Health Plan. “Studies have proven that when healthcare providers practice compassion, their patients have a shorter recovery time and better overall health outcomes.”

For more information or to purchase tickets to the event, please click here.

 

Meet two more ‘Compassion Champions’ in Louisville Healthcare and nominate someone for this year’s ‘Commitment to Compassion’ event

Insider Louisville, Passport Health Plan and Compassionate Louisville’s Healthcare Constellation are partnering to recognize individuals who are making a positive difference in the healthcare community through a monthly article series.

This fourth installment celebrates Dr. Teresa Couts and Randa Deaton, who were among eight professionals honored at the 2016 Commitment to Compassion Luncheon. Teresa and Randa were recognized for being drivers of community-wide healthcare improvements as co-executive directors of the Kentuckiana Health Collaborative and directors of the UAW/Ford Community Healthcare Initiative. Click here to read more.

Meanwhile, the next “Commitment to Compassion” luncheon will be held on Tuesday, Feb. 7, at the Muhammad Ali Center in Downtown Louisville. The event will recognize and honor dedicated healthcare professionals who exemplify true compassion in the workplace. These are people who go above and beyond their job duties to extend needed consideration, kindness and compassion to patients, their colleagues and the broader community. We welcome nominees who are students, teachers, physicians, nurses, therapists, other health professionals, administrators, healthcare support personnel and community advocates. To nominate someone to be honored for their commitment to compassion in healthcare, click here. The deadline for nominations is Jan. 23, 2017.

 

Meet two more ‘Compassion Champions’ in Louisville healthcare

Compassionate Care Lunch GraphicInsider Louisville, Passport Health Plan and Compassionate Louisville’s Healthcare Constellation are partnering to recognize individuals who are making a positive difference in the healthcare community through a monthly article series.

This third installment celebrates two University of Louisville School of Medicine leaders who were among eight professionals honored at the 2016 Commitment to Compassion Luncheon. Dr. Toni Ganzel and Tony Simms were recognized for their significant efforts to infuse compassion and mindfulness into the practices, curriculum and culture at the School of Medicine. Click here to read more.

Meanwhile, the next “Commitment to Compassion” luncheon will be held Feb. 7, 2017, at the Muhammad Ali Center. The event will recognize and honor dedicated healthcare professionals who exemplify true compassion in the workplace. These are people who go above and beyond their job duties to extend needed consideration, kindness and compassion to patients, their colleagues and the broader community. We welcome nominees who are students, teachers, physicians, nurses, therapists, other health professionals, administrators, healthcare support personnel and community advocates. To nominate someone to be honored for their commitment to compassion in healthcare, click here. The deadline for nominations is Jan. 23, 2017.

 

Seven leaders will be honored for their work to instill compassion in the healthcare field

Insider Louisville LogoSeven individuals who have emerged as leaders in the local compassionate healthcare movement will be honored at a luncheon cosponsored by Passport Health Plan, Insider Louisville, and the Compassionate Louisville Healthcare Constellation on February 4 at the Muhammad Ali Center.

“We have a created a brush fire of compassion for the community, and this is an opportunity to recognize some of the folks who are igniting the fire,” said Stephanie Barnett, a co-host of the Compassionate Louisville Healthcare Constellation, which comprises a group of people who are concerned about patients and who foster compassion within healthcare systems of education, healthcare delivery and personal/professional practice.

Compassionate Louisville, which was formed last year by local healthcare executives, strives to make Louisville a model city for compassion in healthcare.

To read more about this event, please click here. To register for the event (tickets cost $30 per person or $350 for a table of 8), please click here.

Passport celebrates National Customer Service Week

Customer Service WeekFor Customer Service Week 2015, Passport Health Plan will be focusing on everyone who helps us provide good customer service to our members, our healthcare providers, our government partners, our subcontractors, our vendors, our associates, and all of our friends in the community.

For us, good customer service means taking the time to care, listen, and meet members wherever they are with compassion. It’s knowing that any interaction can have a lasting effect on a person’s life.

For more information about what you can do to help celebrate Customer Service Week, go online to csweek.com.