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Support Line Numbers

  • PCP Psychiatric Decision Support Line, 877-249-6659
    • Assist with the appropriate and targeted use of psychiatric medications
    • Speed up member access to appropriate care
    • Increase provider comfort with treating behavioral health conditions
  • Behavioral Health Access Line: 855-834-5651 / TTY/TDD: 866-727-9441
  • 24 hour Behavioral Health Crisis Hotline 844-231-7946 TTY/TDD: 866-727-9441

Webinars

2016 Webinars coming soon!

Latest Behavioral Health News

January 5, 2017
Administration of Injectable Drugs Now Billable

January 1, 2017
Behavioral Health Outpatient Therapy Services No Longer Require Prior Authorizations

December 29, 2016
All Ordering, Referring, Prescribing and Attending Providers Must Be Enrolled In Kentucky Medicaid

December 21, 2016
2016 Annual Notice of Important Information

December 7, 2016
UPDATE: Senate Bill 20 (Independent Third Party Reviews for Appeals Permitted) effective December 1, 2016

December 1, 2016
2017 Provider Manual Now Available

November 15, 2016
UPDATE: Effective Date Pending on Senate Bill 20 (Independent Third Party Reviews for Appeals Permitted).

October 24, 2016
Behavioral Health Services Now Offer Crisis Line

October 21, 2016
Buprenorphine Waiver Training Coming

October 14, 2016
2016 Workshop Webinars Scheduled November 1 and 3

October 10, 2016
Medical Claims System Updated to Accept Health and Behavior Codes

September 09, 2016
Modifier Change for LMFTs

September 09, 2016
Modifier and Rate Changes for BHSOs

August 18, 2016
Behavioral Health Services Creates Appeal Inbox

August 18, 2016
Behavioral Health National Medical Necessity Criteria

August 15, 2016
NOTICE: Important information for Prescribers Effective 09/01/2016

August 8, 2016
Passport adopts changes in behavioral health prior authorization peer reviews with Facility Attending Physicians in Kentucky

August 5, 2016
2016 Behavioral Health HEDIS® Measures

August 1, 2016
Time-based Unit Billing Codes Updated to an Event Code

August 1, 2016
All Prescribers required to be enrolled with Kentucky Department for Medicaid Services (DMS)

July 11, 2016
New Pharmacy Prior Authorization Requirements for Controlled Substances

July 1, 2016
Eight Hours of psychological assessment Allowed Without Preauthorization

June 15, 2016
Partial Hospitalization: Permitted for Outpatient Hospital Setting and CMHC only

June 9, 2016
2016 Annual Notice of Clinical Practice Guideline Information

May 5, 2016
Brief Emotional/Behavioral Assessment (Code 96127) will no longer deny

April 1, 2016
Due to system errors, Medicaid is extending benefits to all members through April 30th

March 24, 2016
Behavioral Health Services has new address

November 12, 2015
2016 Behavioral Health HEDIS® Measures

November 12, 2015
Schizophrenia Clinical Practice Guidelines Update

July 28, 2015
Clarification of Behavioral Health Services Provider Linking of Physicians to Behavioral Health Services Organizations

March 19, 2015
Kentucky Telehealth Network Criteria for Behavioral Health Professionals

February 27, 2015
Targeted Case Management Update: non-CMHC

February 27, 2015
Targeted Case Management Update:  CMHC

February 25, 2015
Behavioral Health Billing Code Clarification—CMHC only

February 19, 2015
Behavioral Health Billing Code Clarification 

November 26, 2014
Licensed Professional Art Therapists and Licensed Applied Behavior Analysts now approved to provide services to members

November 26, 2014
Authorization Changes for SED/SMI

October 6, 2014
Modifications to Behavioral Health Claim Submission Process

September 9, 2014
Outpatient Review Form Update

September 2, 2014
CMHC Claim Submission Process

April 9, 2014
Medical Detox

March 26, 2014
CMHC Modifier Update