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iEXCHANGE® is a web-based program that allows you, our health care providers, to submit authorizations on-line. Currently, Passport Health Plan (PHP) utilizes iEXCHANGE® for online authorization of the following services:
- Inpatient OB Deliveries
- Obstetrical (OB) Globals
- Hospice
- EGD
- CPAP
- Colonoscopy
- Speech Therapy, Occupational Therapy, Physical Therapy
- Select MRI’s
- Cholecystectomy
- Select ENT
- Synagis
- Cardiac Catherization
- Select Home Health Services
Providers may also use iEXCHANGE® to view outpatient and inpatient authorizations online, as related to their facility. Online access to authorizations will streamline your process by reducing the number of telephone calls you make to the Plan. iEXCHANGE® also allows you, the provider to:
- View authorizations at your convenience, as they relate to your practice/facility.
- Search for authorizations by member, authorization number, date of service, and/or physician.
- View the following information online for each authorization:
- Member identification number, coverage dates, and PCP;
- Authorization number;
- Service requested;
- Primary diagnosis;
- Treatment dates; and,
- Status of the authorization.
iEXCHANGE® is designed for multiple user access and is FREE. Providers wanting to use iEXCHANGE® must have access to the Internet and a web browser of 5.5 or higher. At PHP, we encourage all of our providers to take advantage of this user-friendly online tool. For additional infor-mation, to schedule training or to be enrolled in iEXCHANGE®, please contact the iEXCHANGE® Provider Training Specialist at (502) 585-8224.
General Resources
Resources for OB Global Authorizations
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