Passport member Megan* is a young mother of three children, one of whom has a seizure disorder and behavioral issues. Megan acknowledges having made some poor choices, and the family was recently evicted and their car was repossessed. The children have been staying with a relative, but there is not room for Megan, so for a couple of months she has been homeless.
Thanks to the help of our Care Coordination Specialist, Megan recently agreed to a referral to the local community mental health center and attended her first appointments. She made a great connection with her therapist and was very excited to use their services. Megan has been working out and reports feeling better about herself and her body. Though her struggle is far from over, and she has had some setbacks, she is moving in the right direction!
Today Megan is feeling better about herself, is taking steps to improve her physical and behavioral health, and is connected with ongoing supportive services. She is determined to continue moving forward to achieve a more stable situation for herself and her children and hopes to someday be able to share her story with others who are struggling.
*Member name changed for privacy.
Getting a ride to the doctor’s visits is just a phone call away! If you know a Passport member who needs help, please share this document with them or have them call us at 1-877-903-0082. Thank you for helping us overcome the barrier of transportation to ensure all members can easily access the care they need to help improve their health and quality of life!
For many of the mothers residing at the Volunteers of America’s (VOA) Freedom House in Jefferson County, hope can seem far away during the struggle to overcome alcohol and/or drug dependency. The Freedom House offers a path to treat chemical dependency, break the cycle of addiction, reunite families, and promote the birth of health, drug-free babies.
Since January 2019, Passport has proudly facilitated a monthly women’s empowerment series that supports the Freedom House in bringing hope, improved self-esteem, and resilience to these mothers.
Passport’s Health Education Manager Lisa Bellafato oversees this program along with Nicole Yates from Congressman Yarmouth’s office and Gloria Mucker from Veterans Affairs. As part of the program, the group meets with and gets to know 20-25 pregnant or postpartum women living with their children in their residence at Freedom House.
“In reflecting back on this experience,” says Lisa, “I am struck by how appreciative the women are of the time we spend with them and the small items or meals we bring for them. There is such a sense of hope for new ways of living, and the women seemed to know that the skills they are learning at Freedom House will help them find success.”
Since it was launched, the Women’s Empowerment Series has provided family portraits, worked on building resiliency tool kits, began using journals and affirmations for themselves and their children, and learned meditation, mindfulness, yoga, and breathing practices. For the remainder of the year, the group has many more fun things planned – from waterfront yoga to a service project to a holiday meal and more family photographs.
The Kentucky Department for Medicaid Services (DMS) will be mailing the following documents to all Kentucky Medicaid members between today (Sept 12) and Sept 30. Please share this information with any Kentucky Medicaid members and tell them to check their mail for this important information over the coming weeks. The 2020 Open Enrollment for Kentucky Medicaid is Nov 4 – Dec 13.
- Open Enrollment Letter (Spanish)
- Side-by-Side Benefits Comparison (Spanish)
- 2020 Guide to Choosing an MCO (Spanish)
A foster care member with hearing impairment and virtually no language development was being treated in an inpatient psychiatric setting. His speech therapist recommended a communication device and Passport’s Care Coordination Specialist Denise knew coverage would be denied due to an inpatient setting, so she worked extra hours to find a process which would pay the claim. As a result, the member was able to receive a 30 day trial with the device to determine whether it would produce a positive clinical outcome.
The facility explained they had been denied by other Medicaid MCO’s for members in similar circumstances, but were very impressed by Passport’s willingness to develop a solution for this member.
“This story is unique because the member’s communication needs were negatively affecting his placement options,” says Denise. “The facility reported new placement options will be available to him now, in part because we all worked together to find a solution to an unusual barrier to care.”
In July, Passport’s Health Educator Zach Osborn was featured on Mountain News WYMT’s evening news! Zach was interviewed about Passport’s “Effects of Vaping” program, where he teaches elementary children how vaping is not a safe alternative to cigarettes. Read/watch the news segment here.
Over 80 percent of Kentucky school districts are now tobacco free, following a 2019 law that bans students, employees and volunteers from tobacco and e-cigarette use on school property. Read more.
Did you know? Effective July 1, 2019, Methadone is now covered as a part of Medication Assisted Treatment (MAT) for Passport Health Plan members. Methadone can help members reduce or stop the use of heroin or other opiates.
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The Kentucky Voices for Health is sponsoring a series of trainings across Kentucky designed for health advocates, community leaders, nonprofit organizations, frontline service providers, and outreach workers who want to strengthen their advocacy skills and train others to become effective health advocates. Click here for more details and dates/locations