Built by Kentuckians, for Kentuckians
In 1997, a group of historic Medicaid providers adopted a progressive idea of the Kentucky Department for Medicaid Services. University Health Care, Inc. (UHC) d/b/a Passport Health Plan was established because of a long history of service and dedication to the Medicaid population, a commitment to providing superior health care, and the belief that this could best be accomplished by a provider-sponsored organization. Passport exists today as one of few successful models of provider-sponsored Medicaid managed care.
The Chronological Development: Present to Inception
Passport nominated as finalist in 2018 Healthiest Employers in Greater Louisville awards. Passport was nominated as a finalist in Louisville Business First’s 2018 Healthiest Employers awards — a program to honor companies that are leading the way when it comes to health and wellness in the workplace.
Passport was named a Gold Winner in the 2018 Worksite Wellness Awards. The awards are based on the nationally-recognized CDC Worksite Wellness Scorecard and were presented by the Worksite Wellness Council of Louisville.
Passport wins Better Business Bureau award for 10 years of A+ service.
Passport CEO is honored at the MediStar Awards as the winner of the Bingham Greenebaum Doll Leadership in Healthcare Award.
Passport receives the 2017 Corporate Lucy Award for sponsoring, supporting, and advocating on behalf of Family Scholar House over the past 20 years.
Passport announces that it has acquired a 20-acre site in West Louisville at 18th Street and Broadway and will create a state-of-the-art Health and Wellness Campus to serve the needs of the local community and house its 500-plus employees in its new corporate headquarters.
Passport Refugee Care Coordination Program Named Runner-Up for Spirit of Social Work Award. On Friday, March 17, 2017, Spalding named Passport’s Refugee Care Coordination Program as the runner-up for their annual Spirit of Social Work Agency Award. The Spirit of Social Work Agency Award recognizes an agency in the Kentuckiana area that exemplifies the core values of social work: service, social justice, dignity and worth of people, importance of human relationships, integrity, and competence. Congratulations to Paige Kolok, Angela Auberry, Freda Davis, and Mary Newman for their outstanding efforts to improve the health and quality of life of our refugee members every day!
Passport co-hosts the second “A Commitment to Compassion” luncheon to honor individuals and organizations who embody compassion in the healthcare field. Other hosts for the event are the Compassionate Louisville Healthcare Constellation and Insider Louisville.
Passport is once again named the top Medicaid plan in Kentucky, rated a 4 out of 5 by the National Committee for Quality Assurance (NCQA) for the second straight year, according to “NCQA’s Medicaid Health Insurance Plan Ratings 2016-2017.”
Passport co-hosts the first “A Commitment to Compassion” luncheon to honor eight individuals who embody compassion in the healthcare field. Other hosts for the event are the Compassionate Louisville Healthcare Constellation and Insider Louisville
In recognition of its efforts to create a healthy, high-performing work environment, Passport Health Plan has received the 2016 Psychologically Healthy Workplace Award from the American Psychological Association (APA).
Passport Health Plan and Evolent Health form Strategic Alliance to create Medicaid Center of Excellence in Louisville
Passport Health Plan creates new Medicare Advantage program called “Passport Advantage” to serve Central Kentucky
Passport Health Plan has been named the top Medicaid plan in Kentucky with a 4-star Medicaid health plan rating by the National Committee for Quality Assurance (NCQA), according to “NCQA’s Medicaid Health Insurance Plan Ratings 2015-2016.”
New Passport Health Plan program will provide Intensive Care Management services to Children in Foster Care
Passport Health Plan named #2 Medicaid plan in U.S. by NCQA for Adults’ Access to Preventive/Ambulatory Services
Passport Health Plan opens new office in Prestonsburg to serve members and providers in Southeastern Kentucky
Passport Health Plan is named the #19 Medicaid health insurance plan in the United States, and the top Medicaid plan ranked in Kentucky by the National Committee for Quality Assurance (NCQA) in the “NCQA’s Medicaid Health Insurance Plan Rankings 2014-2015” report.
Passport began offering services to all Medicaid members in Kentucky.
Passport began offering services to all Kentucky Medicaid Affordable Care Act (ACA) Expansion members.
Passport becomes the first insurance plan in the world to sign onto an international commitment to compassion through our partnership with Compassionate Louisville. Through this partnership, we are involved in various initiatives to increase compassion in healthcare.
Passport was awarded contract to begin offering services to all Kentucky Medicaid Affordable Care Act (ACA)
Expansion members beginning 1/1/14, and all other Kentucky Medicaid members across the state beginning 7/1/14.
Passport was awarded contract to continue serving Region 3 of Kentucky from 1/1/13 – 6/30/14.
Passport Health Plan submitted response to state RFP to continue services in region 3 of Kentucky.
Passport Health Plan hosted the annual Day at the Zoo for those living in homeless shelters. 346 people attended from 15 regional homeless shelters.
Cabinet for Health & Family Services releases results of Passport Health Plan operations audit from 2009 to 2011 with no new substantive findings.
Passport Health Plan Executives named as Business First’s Partners in Health Care for 2012
(Mark B. Carter and Jill J. Bell).
The Improved Health Outcomes Program (IHOP) awarded five one year grants to local entities totaling $227,492 in its fifth cycle of awards.
NCQA’s Medicaid Health Insurance Plan Rankings, 2011–2012, listed Passport Health Plan as the 13th best Medicaid Health Plan in the United States.
Passport Health Plan’s restructured Board of Directors is seated.
William B. Wagner elected Chairman, Passport Health Plan Board of Directors.
Mark B. Carter named Chief Executive Officer of Passport Health Plan.
Passport Health Plan awarded extension of 1115B Waiver until 12/31/12.
The Improved Health Outcomes Program (IHOP) awarded five one year grants to local entities totaling $250,000 in its fourth cycle of awards.
William B. Wagner elected Interim Chairman of the Passport Health Plan Board of Directors.
Mark B. Carter named Interim Chief Executive Officer of Passport Health Plan.
Kentucky Auditor of Public Accounts releases audit of Passport Health Plan operations from 2007 to 2009 with recommendations.
NCQA’s Medicaid Health Insurance Plan Rankings, 2010–2011, listed Passport Health Plan as the 15th best Medicaid Health Plan in the United States.
NCQA’s Medicaid Health Insurance Plan Rankings, 2009–2010, listed Passport Health Plan as the 13th best Medicaid Health Plan in the United States.
The Improved Health Outcomes Program (IHOP) awarded five one year grants to local entities totaling $232,000 in its third cycle of awards.
The Improved Health Outcomes Program (IHOP) awarded five one year grants to local entities totaling $239,985 in its second cycle of awards.
NCQA’s Medicaid Health Insurance Plan Rankings, 2008–2009, listed Passport Health Plan as the 9th best Medicaid Health Plan in the United States.
NCQA’s Medicaid Health Insurance Plan Rankings, 2007–2008, listed Passport Health Plan as the 11th best Medicaid Health Plan in the United States.
University Health Care, Inc. dba Passport Health Plan announced the grant recipients for the organization’s
Improved Health Outcomes Program (iHOP). Grants of $50,000 each were awarded to the following organizations:
- Family Health Centers and the Center for Health Equity
- University of Louisville’s School of Nursing
- Children and Youth Project
- University of Louisville’s Departments of Family and Geriatric Medicine
- University of Louisville Hospital Newborn Nursery
The Improved Health Outcomes Program (IHOP) awarded five one year grants to local entities totaling $249,901 in its first cycle of awards.
Joyce Hagen, President of Passport Health Plan received the Community Health Leadership Award by Community Health Charities.
Passport Health Plan includes approximately 140,000 members and Passport Advantage includes 10,000 members.
Passport assumes responsibility for drugs for Behavioral Health illnesses.
NCQA’s Medicaid Health Insurance Plan Rankings, 2006–2007, listed Passport Health Plan as the 21st best Medicaid Health Plan in the United States.
Passport Health Plan’s Culture and Linguistics program is awarded the Mayor’s International Award in recognition of our commitment to Metro Louisville’s Multicultural Community.
Implemented Passport Advantage Special Needs Plan for Medicaid eligible Medicare members.
Passport Health Plan is awarded contract as Passport Advantage to become a Medicare Advantage Special Needs Plan.
NCQA’s Medicaid Health Insurance Plan Rankings, 2005–2006, listed Passport Health Plan as the 18th best Medicaid Health Plan in the United States.
US News & World Report and the National Committee for Quality Assurance ranks Passport Health Plan #18 of America’s best Medicaid health plans.
The Center for Medicare and Medicaid Services approves a waiver renewal for three years to Passport Health Plan.
The Center for Medicare and Medicaid Services Waiver Proposal prepared by the Department for Medicaid Services, Commonwealth of Kentucky reports that Passport Health Plan has successfully saved the Commonwealth over $191.2 million since its inception in 1997.
Passport Health Plan applies to the Centers for Medicare and Medicaid Services to become a Medicare Advantage Special Needs Plan to serve its members who are aged, blind, and disabled eligible for Medicaid and Medicare.
Passport Health Plan’s Culture and Linguistics program offers its first major conference.
A new report, Innovations in Medicaid Managed Care, released by America’s Health Insurance Plans of Washington, DC shows how Passport Health Plan is successfully serving Medicaid beneficiaries by achieving improvements in health care while offering a return on investment for the Commonwealth of Kentucky.
Passport Health Plan offers Medicaid prescription drug information online to make it easier for health care providers to access Passport Health Plan Formulary.
Passport Health Plan and the U. S. Department of Health and Human Services Health Resource and Services Administration offers Achieving Cultural and Linguistic Competency in Healthcare Conference.
Passport Health Plan selects AmeriHealth Mercy and PerformRx to provide pharmacy care management services.
Passport Health Plan demonstrates $110 million in cost savings for the Commonwealth of Kentucky as reported by Milliman USA, Consultants and Actuaries.
Plan enrollment – 150,000
Passport Health Plan implements the Culture and Linguistics Program.
Passport Health Plan is awarded an Excellent National Committee for Quality Assurance (NCQA) Accreditation, the highest level possible.
Passport Health Plan demonstrates $92.4 million in cost savings for the Commonwealth of Kentucky as reported by Milliman USA, Consultants and Actuaries.
Plan Enrollment 120,000
Passport Health Plan reports that actual costs fell below the State’s estimates for non-managed care in the region accounting for accumulated savings of $61 million over the three years of operation.
July 1998 – November 1999
Enrollment continued with the following groups in all counties:
- Kentucky Children’s Health Insurance Program (KCHIP) Phase I
- Foster Care/Guardianship
- Kentucky Children’s Health Insurance Program (KCHIP) Phase II
- Kentucky Children’s Health Insurance Program (KCHIP) Phase III
AFDC/SSI (All other Counties)
Supplemental Security Income (SSI) (Jefferson County)
Aid to Families with Dependent Children (AFDC) (Jefferson County)
November 1997 – March 1998
The initial phased enrollment process of approximately 100,000 members
A three-party contract was executed with the Commonwealth.
UHC obtained an HMO license.
AmeriHealth Mercy Health Plan (AMHP) was selected by UHC as administrator for the program.
In response to the Commonwealth’s request, the Region 3 Medicaid Managed Care Partnership and University Health Care, Inc. (UHC) were created.
The Commonwealth obtained a Section 1115 Medicaid Waiver to develop eight regional Medicaid Managed Care Partnerships.
The two state medical schools at the University of Louisville (U of L) and the University of Kentucky (UK) were asked to provide leadership in the development of these partnerships.