History

Built by Kentuckians, for Kentuckians

In 1997, a group of historic Medicaid providers adopted a progressive idea of the Kentucky Department for Medicaid Services. University Health Care, Inc. (UHC) d/b/a Passport Health Plan was established because of a long history of service and dedication to the Medicaid population, a commitment to providing superior health care, and the belief that this could best be accomplished by a provider-sponsored organization. Passport exists today as one of few successful models of provider-sponsored Medicaid managed care.

The Chronological Development: Present to Inception

October 2017
Passport CEO is honored at the MediStar Awards as the winner of the Bingham Greenebaum Doll Leadership in Healthcare Award.

September 2017
Passport receives the 2017 Corporate Lucy Award for sponsoring, supporting, and advocating on behalf of Family Scholar House over the past 20 years.

April 2017
Passport announces that it has acquired a 20-acre site in West Louisville at 18th Street and Broadway and will create a state-of-the-art Health and Wellness Campus to serve the needs of the local community and house its 500-plus employees in its new corporate headquarters.

February 2017
Passport co-hosts the second “A Commitment to Compassion” luncheon to honor individuals and organizations who embody compassion in the healthcare field. Other hosts for the event are the Compassionate Louisville Healthcare Constellation and Insider Louisville.

September 2016
Passport is once again named the top Medicaid plan in Kentucky, rated a 4 out of 5 by the National Committee for Quality Assurance (NCQA) for the second straight year, according to “NCQA’s Medicaid Health Insurance Plan Ratings 2016-2017.”

February 2016
Passport co-hosts the first “A Commitment to Compassion” luncheon to honor eight individuals who embody compassion in the healthcare field. Other hosts for the event are the Compassionate Louisville Healthcare Constellation and Insider Louisville

February 2016
In recognition of its efforts to create a healthy, high-performing work environment, Passport Health Plan has received the 2016 Psychologically Healthy Workplace Award from the American Psychological Association (APA).

February 2016
Passport Health Plan and Evolent Health form Strategic Alliance to create Medicaid Center of Excellence in Louisville

October 2015
Passport Health Plan creates new Medicare Advantage program called “Passport Advantage” to serve Central Kentucky

September 2015
Passport Health Plan has been named the top Medicaid plan in Kentucky with a 4-star Medicaid health plan rating by the National Committee for Quality Assurance (NCQA), according to “NCQA’s Medicaid Health Insurance Plan Ratings 2015-2016.”

April 2015
New Passport Health Plan program will provide Intensive Care Management services to Children in Foster Care

December 2014
Passport Health Plan named #2 Medicaid plan in U.S. by NCQA for Adults’ Access to Preventive/Ambulatory Services

November 2014
Passport Health Plan opens new office in Prestonsburg to serve members and providers in Southeastern Kentucky

September 2014
Passport Health Plan is named the #19 Medicaid health insurance plan in the United States, and the top Medicaid plan ranked in Kentucky by the National Committee for Quality Assurance (NCQA) in the “NCQA’s Medicaid Health Insurance Plan Rankings 2014-2015” report.

July 2014
Passport began offering services to all Medicaid members in Kentucky.

January 2014
Passport began offering services to all Kentucky Medicaid Affordable Care Act (ACA) Expansion members.

September 2013
Passport becomes the first insurance plan in the world to sign onto an international commitment to compassion through our partnership with Compassionate Louisville. Through this partnership, we are involved in various initiatives to increase compassion in healthcare.

September 2013
Passport was awarded contract to begin offering services to all Kentucky Medicaid Affordable Care Act (ACA)
Expansion members beginning 1/1/14, and all other Kentucky Medicaid members across the state beginning 7/1/14.

October 2012
Passport was awarded contract to continue serving Region 3 of Kentucky from 1/1/13 – 6/30/14.

July 2012
Passport Health Plan submitted response to state RFP to continue services in region 3 of Kentucky.

July 2012
Passport Health Plan hosted the annual Day at the Zoo for those living in homeless shelters. 346 people attended from 15 regional homeless shelters.

May 2012
Cabinet for Health & Family Services releases results of Passport Health Plan operations audit from 2009 to 2011 with no new substantive findings.

March 2012
Passport Health Plan Executives named as Business First’s Partners in Health Care for 2012
(Mark B. Carter and Jill J. Bell).

March 2012
The Improved Health Outcomes Program (IHOP) awarded five one year grants to local entities totaling $227,492 in its fifth cycle of awards.

September 2011
NCQA’s Medicaid Health Insurance Plan Rankings, 2011–2012, listed Passport Health Plan as the 13th best Medicaid Health Plan in the United States.

August 2011
Passport Health Plan’s restructured Board of Directors is seated.

August 2011
William B. Wagner elected Chairman, Passport Health Plan Board of Directors.

July 2011
Mark B. Carter named Chief Executive Officer of Passport Health Plan.

November 2011
Passport Health Plan awarded extension of 1115B Waiver until 12/31/12.

December 2010
The Improved Health Outcomes Program (IHOP) awarded five one year grants to local entities totaling $250,000 in its fourth cycle of awards.

December 2010
William B. Wagner elected Interim Chairman of the Passport Health Plan Board of Directors.

December 2010
Mark B. Carter named Interim Chief Executive Officer of Passport Health Plan.

November 2010
Kentucky Auditor of Public Accounts releases audit of Passport Health Plan operations from 2007 to 2009 with recommendations.

October 2010
NCQA’s Medicaid Health Insurance Plan Rankings, 2010–2011, listed Passport Health Plan as the 15th best Medicaid Health Plan in the United States.

December 2009
NCQA’s Medicaid Health Insurance Plan Rankings, 2009–2010, listed Passport Health Plan as the 13th best Medicaid Health Plan in the United States.

December 2009
The Improved Health Outcomes Program (IHOP) awarded five one year grants to local entities totaling $232,000 in its third cycle of awards.

December 2008
The Improved Health Outcomes Program (IHOP) awarded five one year grants to local entities totaling $239,985 in its second cycle of awards.

November 2008
NCQA’s Medicaid Health Insurance Plan Rankings, 2008–2009, listed Passport Health Plan as the 9th best Medicaid Health Plan in the United States.

November 2007
NCQA’s Medicaid Health Insurance Plan Rankings, 2007–2008, listed Passport Health Plan as the 11th best Medicaid Health Plan in the United States.

August 2007
University Health Care, Inc. dba Passport Health Plan announced the grant recipients for the organization’s
Improved Health Outcomes Program (iHOP). Grants of $50,000 each were awarded to the following organizations:

  • Family Health Centers and the Center for Health Equity
  • University of Louisville’s School of Nursing
  • Children and Youth Project
  • University of Louisville’s Departments of Family and Geriatric Medicine
  • University of Louisville Hospital Newborn Nursery

July 2007
The Improved Health Outcomes Program (IHOP) awarded five one year grants to local entities totaling $249,901 in its first cycle of awards.

March 2007
Joyce Hagen, President of Passport Health Plan received the Community Health Leadership Award by Community Health Charities.

January 2007
Passport Health Plan includes approximately 140,000 members and Passport Advantage includes 10,000 members.

November 2006
Passport assumes responsibility for drugs for Behavioral Health illnesses.

October 2006
NCQA’s Medicaid Health Insurance Plan Rankings, 2006–2007, listed Passport Health Plan as the 21st best Medicaid Health Plan in the United States.

May 2006
Passport Health Plan’s Culture and Linguistics program is awarded the Mayor’s International Award in recognition of our commitment to Metro Louisville’s Multicultural Community.

January 2006
Implemented Passport Advantage Special Needs Plan for Medicaid eligible Medicare members.

October 2005
Passport Health Plan is awarded contract as Passport Advantage to become a Medicare Advantage Special Needs Plan.

October 2005
NCQA’s Medicaid Health Insurance Plan Rankings, 2005–2006, listed Passport Health Plan as the 18th best Medicaid Health Plan in the United States.

October 2005
US News & World Report and the National Committee for Quality Assurance ranks Passport Health Plan #18 of America’s best Medicaid health plans.

July 2005
The Center for Medicare and Medicaid Services approves a waiver renewal for three years to Passport Health Plan.

July 2005
The Center for Medicare and Medicaid Services Waiver Proposal prepared by the Department for Medicaid Services, Commonwealth of Kentucky reports that Passport Health Plan has successfully saved the Commonwealth over $191.2 million since its inception in 1997.

July 2005
Passport Health Plan applies to the Centers for Medicare and Medicaid Services to become a Medicare Advantage Special Needs Plan to serve its members who are aged, blind, and disabled eligible for Medicaid and Medicare.

May 2005
Passport Health Plan’s Culture and Linguistics program offers its first major conference.

March 2005
A new report, Innovations in Medicaid Managed Care, released by America’s Health Insurance Plans of Washington, DC shows how Passport Health Plan is successfully serving Medicaid beneficiaries by achieving improvements in health care while offering a return on investment for the Commonwealth of Kentucky.

September 2004
Passport Health Plan offers Medicaid prescription drug information online to make it easier for health care providers to access Passport Health Plan Formulary.

June 2004
Passport Health Plan and the U. S. Department of Health and Human Services Health Resource and Services Administration offers Achieving Cultural and Linguistic Competency in Healthcare Conference.

June 2004
Passport Health Plan selects AmeriHealth Mercy and PerformRx to provide pharmacy care management services.

December 2003
Passport Health Plan demonstrates $110 million in cost savings for the Commonwealth of Kentucky as reported by Milliman USA, Consultants and Actuaries.

September 2003
Plan enrollment – 150,000

January 2003
Passport Health Plan implements the Culture and Linguistics Program.

November 2002
Passport Health Plan is awarded an Excellent National Committee for Quality Assurance (NCQA) Accreditation, the highest level possible.

January 2002
Passport Health Plan demonstrates $92.4 million in cost savings for the Commonwealth of Kentucky as reported by Milliman USA, Consultants and Actuaries.

April 2001
Plan Enrollment 120,000

January 2001
Passport Health Plan reports that actual costs fell below the State’s estimates for non-managed care in the region accounting for accumulated savings of $61 million over the three years of operation.

July 1998 – November 1999
Enrollment continued with the following groups in all counties:

  • Kentucky Children’s Health Insurance Program (KCHIP) Phase I
  • Foster Care/Guardianship
  • Kentucky Children’s Health Insurance Program (KCHIP) Phase II
  • Kentucky Children’s Health Insurance Program (KCHIP) Phase III

March 1998
AFDC/SSI (All other Counties)

January 1998
Supplemental Security Income (SSI) (Jefferson County)

November 1997
Aid to Families with Dependent Children (AFDC) (Jefferson County)

November 1997 – March 1998
The initial phased enrollment process of approximately 100,000 members

September 1997
A three-party contract was executed with the Commonwealth.

January 1997
UHC obtained an HMO license.

December 1996
AmeriHealth Mercy Health Plan (AMHP) was selected by UHC as administrator for the program.

September 1996
In response to the Commonwealth’s request, the Region 3 Medicaid Managed Care Partnership and University Health Care, Inc. (UHC) were created.

October 1995
The Commonwealth obtained a Section 1115 Medicaid Waiver to develop eight regional Medicaid Managed Care Partnerships.
The two state medical schools at the University of Louisville (U of L) and the University of Kentucky (UK) were asked to provide leadership in the development of these partnerships.